Nalya was at a Family Advisory Board meeting when she was asked if she was interested in being a Peer Parent Advocate. She was curious about the role as she hadn't heard of it when she used the service. The training teaches parents how to help other parents through the system. Initially, Nalya wanted to drop out of Parent Advocacy training. She experienced self-doubt, was nervous about the classroom setting, and lacked the confidence to help other families. Kar-man put her mind at ease, and with the encouragement of the other women on the course, she decided to stay. They started with the basics: What is a Parent Advocate? Nalya realised there were times when she wanted to speak up. She would have loved to have a Peer Parent Advocate, not to speak for her but to be there by her side for extra support. Over the four weeks, their tutor, Richard, guided them through role-play to see how they would deal with different situations. It was a comfortable atmosphere with cake and coffee; despite the serious subject, "the setting made it easy to deal with". The course led to a final role play, an entire simulated conference. All their work up to that point had been focused on an imagined family, and this was their final meeting. Nalya found it quite emotional, as it brought back memories of her experiences in those kinds of meetings. She considered what it means to support a family during such a difficult time. She wanted to draw on her own experiences and her own feelings of insecurity at the time. Despite everyone's nerves, the mock conference was a success. At first, it felt like being back in her meeting, but the feeling passed, and Nalya could focus on how she would support the family. The course helped her understand the system better and recognise that she wasn't alone in her feelings. Nalya is ready to start supporting families, and she couldn't recommend the course enough. Above all, she recommends families to use the service, it can make such a difference.