It all started with a Family Group Conference. In 2013, Kar-Man needed some help; she felt she was in crisis and an FGC was suggested by social services. At first, she was uncertain about the process but her FGC coordinator was able to reassure her by explaining how the meeting was run. The meeting went well and Kar-Man found that she had the confidence to voice some of the issues that had been bothering her and ask for help from the friends she had gathered. Through this FGC she was able to cement her small network of support, a safety net. Kar-Man now advocates and advises for Family conferences as part of the Family Advisory Board, where she uses her experience with the system to help improve practice and services. Camden continued to offer support after the meeting through housing and they appointed a career adviser. Her adviser recommended that Kar-Man should go back to university to continue her studies, and with a bursary from the council she has attended Anglia Ruskin to study International Business Management. She has enjoyed the course and is excelling in it, she is due to graduate this year. She described being grateful to Camden for her ‘second chance’ and for being with her for the last 7 years. Kar-Man also participates in the ‘helping hand’ scheme where she advises other families, encouraging them to choose the FGC process. Her relationship with Camden is reciprocal, with both working for the benefit of the other. She spoke about how she found the stigma around social services to be unfounded. She has encountered so many good people working in Camden and has asked for her case to not be closed this year as she feels they are working well together. Kar-Man and her son have hunkered down lately due to the Coronavirus, she says her son is enjoying the extra time to watch TV and read while she completes her final two courses of university.